With winter weather approaching its important to remember that your dedicated Stage and Screen team are available after hours to help. Whether its changing flights to get around a storm or finding accommodation in a city you didn’t expect to be in, our experts are ready.
Our regular office hours are Monday to Friday, 8AM to 7PM Eastern Time and Pacific Time, depending on which office your dedicated Travel Consultant is located. That being said, we understand that in this season especially, challenges with business travel do not always occur during ‘normal business hours'. That’s why we have an in-house after-hours team. This group of agents have the same training, access to the same resources and abide by the same high service standards as your dedicated business-hours travel agent. This service is complementary, and is available to you as required.
When weather and emergencies effect the plans of our travelers, Stage and Screen is able to up-staff our after-hours team with more agents, keeping our average wait-times low and our travelers supported.
All this means that you can rest easy knowing your travel needs will be covered whatever the weather brings. Rather than frantically calling hotels and airlines to arrange bookings and alternative routes, you can simply call us and have a team of dedicated professionals take care of it for you while you concentrate on staying warm and finding a drink at the bar.